Privacy Policy

Effective Date: Jul 07, 2025

At PixyCraft, your privacy is our priority. Whether you're creating a personalized storybook or exploring our magical DIY kits, we’re committed to protecting your personal information and ensuring a secure experience.

Information We Collect

We collect the following types of information to fulfill your orders and improve your experience:

a. Information You Provide:

• Name, email, phone number, shipping/billing address

• Customization details such as your child's name, age, and preferences

• Uploaded photos (optional), gift messages, and voiceover requests

• Payment method (processed securely via third-party gateways)

b. Automatically Collected:

• IP address, device/browser information

• Pages visited, time spent, and interaction patterns

• Location (approximate, used for shipping and regional content)

Why We Collect This Information

We use your data to:

• Personalize your PixyCraft books, kits, and gifts

• Process and deliver orders

• Communicate updates, offers, or shipping notifications

• Improve our products and website

• Prevent fraud and ensure platform security

How We Share Your Data

We do not sell your personal information. However, we may share data with:

• Service Providers: Delivery partners, payment gateways, email/SMS services

• Legal Authorities: Only when required by law or in response to valid legal processes

• Platform Tools: Analytics, personalization, and customer support services (all under strict confidentiality)

Storage & Retention

• Your information is securely stored using encrypted systems hosted in India. We retain your data only as long as necessary for the purpose it was collected or as required by law.

Your Rights

Request to view, update, or delete your personal data. Opt-out of promotional emails and messages anytime. Withdraw consent for non-essential data use. To make such requests, email us at hello@pixycraft.in

Cookies & Tracking

We use cookies to:

• Keep your session active

• Remember preferences

• Track page performance for better design

You can manage cookie preferences in your browser settings.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes to This Policy

We may update this policy occasionally. Changes will be posted here, and major updates may be emailed to you. Please check this page regularly for the latest version.

Contact Us

Have questions about your data or privacy? 📧 Email: hello@pixycraft.in